🚚 ElveraFit Shipping Policy

Last updated: 31-05-2025

At ElveraFit, we’re committed to getting your order to you as quickly and reliably as possible. Here’s everything you need to know about how and when your items ship.

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🌍 Where We Ship

We currently ship to customers across:

• The Netherlands

• All European Union countries

• Selected international destinations

If your country isn’t listed at checkout, feel free to contact us at info@elverafit.com to inquire about custom shipping options.

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⏱️ Processing Times

Orders are processed within 1–2 business days after payment confirmation.

🛠️ During high-volume periods (sales, holidays), processing may take up to 3 business days.

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📦 Shipping Times & Costs

We partner with reliable couriers to ensure timely and safe delivery.

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🔄 Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with a tracking number so you can follow your delivery in real time.

If you haven’t received your tracking info after 3 business days, please reach out to us at info@elverafit.com.

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❗️ Delivery Issues

If your order is delayed, lost, or arrives damaged:

• Contact us immediately at info@elverafit.com

• Please include your order number and any relevant photos (if applicable)

We’ll work quickly to resolve the issue.

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🏠 Incorrect Address Disclaimer

Please double-check your shipping address before completing checkout. ElveraFit is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

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📦 Split Shipments

In some cases, items may ship separately (e.g., bundle items or accessories) depending on inventory and fulfillment location. You will receive separate tracking for each shipment, if applicable.

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💬 Questions?

If you have any questions about shipping, customs, or your specific delivery, please contact our support team at:

📧 info@elverafit.com